Frequently Asked Questions
Why are prices on Rove21 cheaper?
Rove21 accepts Bitcoin, which reduces costs associated with credit card fees, chargebacks, fraud, and payment risk.
By eliminating those overhead costs, we’re able to offer lower prices while selling the same authentic, factory-sealed products.
How do I pay with Bitcoin?
At checkout, select Bitcoin as your payment method. You’ll be redirected to a secure payment page showing a QR code and Bitcoin address.
Send the exact amount shown using any compatible wallet or exchange. Your order updates automatically once payment is detected.
Can I use Coinbase, Cash App, or Kraken?
Yes. You can pay using Coinbase, Cash App, Kraken, and most other exchanges or wallets.
Hardware wallets (Ledger, Trezor) and mobile wallets are also supported.
Can I pay with Lightning?
Only if Lightning is explicitly shown on the payment page. If Lightning is not displayed, please send payment using the standard Bitcoin (BTC) network.
Sending funds on the wrong network may result in lost funds.
How long do Bitcoin payments take?
Most payments are detected within minutes. Network confirmations happen automatically in the background, and no manual action is required.
What happens if two customers order the same item at the same time?
Each checkout generates a unique invoice with its own payment details.
Payments are automatically matched to the correct order, even if multiple customers check out at the same time.
What happens if I send the wrong amount?
Bitcoin payments must be sent for the exact amount shown on the payment page.
Sending less may prevent the order from completing, while sending more may require manual review.
If an error occurs, contact support with your order number and transaction ID.
Is paying with Bitcoin on Rove21 safe?
Yes. Bitcoin payments are verified by the Bitcoin network and do not require sharing credit card or bank details.
Rove21 does not store sensitive financial information.
When is my order processed?
Orders are processed after payment is detected. Once confirmed, your order moves to fulfillment and follows our standard shipping timeline.
Do you ship internationally?
Yes, we ship worldwide. Delivery times, duties, and customs requirements vary by destination and are determined by the destination country.
Are Bitcoin payments refundable?
Bitcoin payments are final, similar to cash. If there is an issue with your order, please contact support and we’ll assist according to our return and refund policy.